Privacy Policy

Introduction

At Kate Dambach Acupuncture, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Health Practitioner Regulation Agency (AHPRA) guidelines.

Collection of Personal Information

We may collect personal and health information from you, including but not limited to:

Your name, date of birth, and contact details (phone number, email, and address)

Health history and medical information relevant to your treatment

Payment details where applicable

Any other information required to provide safe and effective care

Use of Personal Information

Your personal information is collected for the purpose of:

Providing acupuncture and Traditional Chinese Medicine (TCM) treatments

Managing bookings and appointments

Communicating with you about your care and relevant clinic updates

Maintaining accurate health records in accordance with legal obligations

Processing payments and health fund claims

Complying with any legal or regulatory requirements

Storage and Security of Personal Information

We take appropriate measures to safeguard your personal information, including secure electronic and physical storage. Only authorized staff have access to your information, and we implement security protocols to prevent unauthorized access, modification, or disclosure.

Disclosure of Personal Information

We do not share your personal information with third parties except in the following cases:

When required by law or regulatory authorities

When referring you to another healthcare provider with your consent

When processing health fund claims or payments, where applicable

If necessary to protect public health or safety

Access to and Correction of Personal Information

You have the right to request access to your personal information and request corrections if necessary. If you would like to update or access your records, please contact us at info@katedambach.com.au.

Cookies and Website Analytics

Our website may use cookies or tracking tools to improve user experience and analyze website performance. You can manage cookie preferences in your browser settings.

Marketing and Communication

With your consent, we may use your contact details to send updates about our clinic, services, and promotions. You can opt out at any time by contacting us.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Kate Dambach Acupuncture

2/19 James Street, Burleigh Heads 4220

04879191612

info@katedambach.com.au

By using our services, you acknowledge that you have read and understood this Privacy Policy.